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Privacy Policy

Cancellation Policy
If the trip is cancelled due to inclement weather there is NO charge. This decision is made by the skipper and is based on wind and swell conditions. We will try to reschedule you if we have availability.
1-5 guests:
30 days or more before the time of start date: no cancellation fee
Less than 30 days before start date: 50% of the fee
Less than 15 days before start date : 100% of the fee
No show or late arrival: 100% of the fee
6+ guests & Exclusive Charters:
A non-refundable 50% deposit upon booking. Refunded only on bad weather cancellation
Full payment is due 60 days prior. Cancellation hereafter is 100% of the fee.
Terms and Conditions
A) 1 – 5 guests: Credit card secures the booking. Marine Dynamics – Payment will be taken upon your arrival at the meeting point. All other operators – payment wil be taken the day before upon weather confirmation from the credit card provided. If you wish to pay in cash, please advise your Apex consultant.
B) 6+ guests: 50% non-refundable deposit with the balance 60 days before the trip date. Should the trip be cancelled due to weather, the payment will be refunded 100%.
Terms and Conditions
Apex Shark Expeditions is a business in the activity industry
Return and Refunds policy
The provision of goods and services by Apex Shark Expeditions is subject to availability. In cases of unavailability, Apex Shark Expeditions go to every endeavour to rebook/reschedule the service. If that is not possible, it will be considered to refund the client soon as possible.
Customer privacy policy
Apex Shark Expeditions shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
http://www.polity.org.za/attachment.php?aa_id=3569
Payment options accepted
Payment may be made via Visa, MasterCard, credit cards for online bookings. Bank transfers or cash will only be accepted for direct bookings into the Apex Shark Expeditions bank account, the details of which will be provided on request
Credit card acquiring and security
Credit card transactions will be acquired for Apex Shark Expeditions via PayGate (Pty) Ltd who are the approved payment gatewa. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
Customer details separate from card details
Customer details will be stored by Apex Shark Expeditions separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za

Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).
Responsibility
Apex Shark Expeditions takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods
Country of domicile
This website is governed by the laws of South Africa and Apex Shark Expeditions chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
Variation
Apex Shark Expeditions may, in its sole discretion, change this agreement or any part thereof at any time without notice.
Company information
This website is run by Apex Shark Expeditions based in South Africa trading as Apex Shark Expeditions.

Apex Shark Expeditions – contact details
info@apexpredators.com
Number: +27 79 051 8558
Telephone: +27 21 786 5717
http://www.apexpredators.com

Quayside Building
Main Road
Simon’s Town
Cape Town
7975
South Africa

GPS CO-ORDINATES
-34.193231, 18.432711



© 2018 Tornado Tour Systems (Pty) Ltd ta Activitar.

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